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Scalping Policy

  • IB Scalping policy: In relation to Introducing Brokers and in order to ensure the stability of the MEX platforms and Products, Scalping strategies (we define "Scalping" as a method traders use where they open and close trades within 120 seconds trades). The RC understands that he cannot receive any Fees for transactions that are defined as Scalping transactions.
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  • Customer Scalping policy: In relation to Customers and in In order to ensure the stability of the MEX platforms and Products, Scalping strategies (we define "Scalping" as a method traders use where they open and close trades within 120 seconds trades). If the Scalping trades constitute more than 25% of total trades MEX reserves the right to reverse orders that are executed using abusive Scalping methods. MEX will pursue the fair treatment of its Customers and will use its best endeavors to make sure cancellations are performed fairly and that the client is not disadvantaged by the cancellation i.e. no inadvertent positions are left open and the client's net position is in line with the client's positions at the time of correction.
 
 

Stale Trading

  • In order to ensure the stability of the MEX platforms and Products, Stale Trading (we define "Stale Trading" as a method traders use where they open and close trades within 10 seconds trades). MEX considers these trades abusive and does not allow these trades on any of their platforms and products. In the event that state trades are performed then MEX reserves the right to cancel them immediately forthwith.

Idle Prices

  • We have an agency execution model and automatically cover all client positions with executing brokers and liquidity providers. On rare occasions the aggregated price feed which we provide to clients can become “idle”. We reserve the right to reverse market or instant orders are executed where idle prices have been struck. These cases will be investigated by us and the client advised via e-mail or telephone where possible to notify the client of the trades being cancelled. We will always check to ensure that the reversal does not result in an unintended position being generated i.e. if the order is executed and subsequently reversed to open a position, any subsequent order(s) closing this position would also be reversed leaving the net P&L at zero so the client is not disadvantaged by this reversal due to our onward transmission of invalid prices.”
 
 

Misquotes

  • We have an agency execution model and automatically cover all client positions with executing brokers and liquidity providers. Although we mitigate the risk of invalid prices feeds reaching clients through utilising a price aggregation system which generates a price from multiple liquidity providers (typically in excess of 10 liquidity providers), there are rare occasions where the prices can become “skewed”. In such rare instances if orders are filled at these prices, we reserve the right to reverse orders where idle prices have been struck. These cases will be investigated by us and the client advised via e-mail or telephone where possible to notify the client of the trades being cancelled. We will always check to ensure that the reversal does not result in an unintended position being generated i.e. if the order is executed and subsequently reversed to open a position, any subsequent order(s) closing this position would also be reversed leaving the net P&L at zero so the client is not disadvantaged by this reversal due to our onward transmission of invalid prices.”

Stale quotes and misquotes policy

  • MEX’s quoted prices may on rare occasions become “stale” or “skewed”. MEX reserves the right to cancel orders executed on idle or skewed prices. MEX will actively monitor/report and investigate such trading activity and in the event that trades are being cancelled will notify the client accordingly. MEX will pursue the fair treatment of its Customers and will use its best endeavours to make sure cancellations are performed fairly and that the client is not disadvantaged by the cancellation i.e. no inadvertent positions are left open and the client's net position is in line with the client's positions at the time of correction.”
 

array(9) { ["success"]=> bool(false) ["error"]=> NULL ["countries"]=> array(193) { [0]=> string(11) "Afghanistan" [1]=> string(7) "Albania" [2]=> string(7) "Algeria" [3]=> string(7) "Andorra" [4]=> string(6) "Angola" [5]=> string(19) "Antigua and Barbuda" [6]=> string(9) "Argentina" [7]=> string(7) "Armenia" [8]=> string(9) "Australia" [9]=> string(7) "Austria" [10]=> string(10) "Azerbaijan" [11]=> string(7) "Bahamas" [12]=> string(7) "Bahrain" [13]=> string(10) "Bangladesh" [14]=> string(8) "Barbados" [15]=> string(7) "Belarus" [16]=> string(7) "Belgium" [17]=> string(6) "Belize" [18]=> string(5) "Benin" [19]=> string(6) "Bhutan" [20]=> string(7) "Bolivia" [21]=> string(22) "Bosnia and Herzegovina" [22]=> string(8) "Botswana" [23]=> string(6) "Brazil" [24]=> string(6) "Brunei" [25]=> string(8) "Bulgaria" [26]=> string(12) "Burkina Faso" [27]=> string(7) "Burundi" [28]=> string(8) "Cambodia" [29]=> string(8) "Cameroon" [30]=> string(6) "Canada" [31]=> string(10) "Cape Verde" [32]=> string(24) "Central African Republic" [33]=> string(4) "Chad" [34]=> string(5) "Chile" [35]=> string(5) "China" [36]=> string(7) "Colombi" [37]=> string(7) "Comoros" [38]=> string(19) "Congo (Brazzaville)" [39]=> string(5) "Congo" [40]=> string(10) "Costa Rica" [41]=> string(13) "Cote d'Ivoire" [42]=> string(7) "Croatia" [43]=> string(4) "Cuba" [44]=> string(6) "Cyprus" [45]=> string(14) "Czech Republic" [46]=> string(7) "Denmark" [47]=> string(8) "Djibouti" [48]=> string(8) "Dominica" [49]=> string(18) "Dominican Republic" [50]=> string(24) "East Timor (Timor Timur)" [51]=> string(7) "Ecuador" [52]=> string(5) "Egypt" [53]=> string(11) "El Salvador" [54]=> string(17) "Equatorial Guinea" [55]=> string(7) "Eritrea" [56]=> string(7) "Estonia" [57]=> string(8) "Ethiopia" [58]=> string(4) "Fiji" [59]=> string(7) "Finland" [60]=> string(6) "France" [61]=> string(5) "Gabon" [62]=> string(11) "Gambia, The" [63]=> string(7) "Georgia" [64]=> string(7) "Germany" [65]=> string(5) "Ghana" [66]=> string(6) "Greece" [67]=> string(7) "Grenada" [68]=> string(9) "Guatemala" [69]=> string(6) "Guinea" [70]=> string(13) "Guinea-Bissau" [71]=> string(6) "Guyana" [72]=> string(5) "Haiti" [73]=> string(8) "Honduras" [74]=> string(7) "Hungary" [75]=> string(7) "Iceland" [76]=> string(5) "India" [77]=> string(9) "Indonesia" [78]=> string(4) "Iran" [79]=> string(4) "Iraq" [80]=> string(7) "Ireland" [81]=> string(6) "Israel" [82]=> string(5) "Italy" [83]=> string(7) "Jamaica" [84]=> string(5) "Japan" [85]=> string(6) "Jordan" [86]=> string(10) "Kazakhstan" [87]=> string(5) "Kenya" [88]=> string(8) "Kiribati" [89]=> string(12) "Korea, North" [90]=> string(7) "Lebanon" [91]=> string(12) "Korea, South" [92]=> string(6) "Kuwait" [93]=> string(10) "Kyrgyzstan" [94]=> string(4) "Laos" [95]=> string(6) "Latvia" [96]=> string(7) "Lesotho" [97]=> string(7) "Liberia" [98]=> string(5) "Libya" [99]=> string(13) "Liechtenstein" [100]=> string(9) "Lithuania" [101]=> string(10) "Luxembourg" [102]=> string(9) "Macedonia" [103]=> string(10) "Madagascar" [104]=> string(6) "Malawi" [105]=> string(8) "Malaysia" [106]=> string(8) "Maldives" [107]=> string(4) "Mali" [108]=> string(5) "Malta" [109]=> string(16) "Marshall Islands" [110]=> string(10) "Mauritania" [111]=> string(9) "Mauritius" [112]=> string(6) "Mexico" [113]=> string(10) "Micronesia" [114]=> string(7) "Moldova" [115]=> string(6) "Monaco" [116]=> string(8) "Mongolia" [117]=> string(7) "Morocco" [118]=> string(10) "Mozambique" [119]=> string(7) "Myanmar" [120]=> string(7) "Namibia" [121]=> string(5) "Nauru" [122]=> string(5) "Nepal" [123]=> string(11) "Netherlands" [124]=> string(11) "New Zealand" [125]=> string(9) "Nicaragua" [126]=> string(5) "Niger" [127]=> string(7) "Nigeria" [128]=> string(6) "Norway" [129]=> string(4) "Oman" [130]=> string(8) "Pakistan" [131]=> string(5) "Palau" [132]=> string(6) "Panama" [133]=> string(16) "Papua New Guinea" [134]=> string(8) "Paraguay" [135]=> string(4) "Peru" [136]=> string(11) "Philippines" [137]=> string(6) "Poland" [138]=> string(8) "Portugal" [139]=> string(5) "Qatar" [140]=> string(7) "Romania" [141]=> string(6) "Russia" [142]=> string(6) "Rwanda" [143]=> string(21) "Saint Kitts and Nevis" [144]=> string(11) "Saint Lucia" [145]=> string(13) "Saint Vincent" [146]=> string(5) "Samoa" [147]=> string(10) "San Marino" [148]=> string(21) "Sao Tome and Principe" [149]=> string(12) "Saudi Arabia" [150]=> string(7) "Senegal" [151]=> string(21) "Serbia and Montenegro" [152]=> string(10) "Seychelles" [153]=> string(12) "Sierra Leone" [154]=> string(9) "Singapore" [155]=> string(8) "Slovakia" [156]=> string(8) "Slovenia" [157]=> string(15) "Solomon Islands" [158]=> string(7) "Somalia" [159]=> string(12) "South Africa" [160]=> string(5) "Spain" [161]=> string(9) "Sri Lanka" [162]=> string(5) "Sudan" [163]=> string(8) "Suriname" [164]=> string(9) "Swaziland" [165]=> string(6) "Sweden" [166]=> string(11) "Switzerland" [167]=> string(5) "Syria" [168]=> string(6) "Taiwan" [169]=> string(10) "Tajikistan" [170]=> string(8) "Tanzania" [171]=> string(8) "Thailand" [172]=> string(4) "Togo" [173]=> string(5) "Tonga" [174]=> string(19) "Trinidad and Tobago" [175]=> string(7) "Tunisia" [176]=> string(6) "Turkey" [177]=> string(12) "Turkmenistan" [178]=> string(6) "Tuvalu" [179]=> string(6) "Uganda" [180]=> string(7) "Ukraine" [181]=> string(20) "United Arab Emirates" [182]=> string(14) "United Kingdom" [183]=> string(13) "United States" [184]=> string(7) "Uruguay" [185]=> string(10) "Uzbekistan" [186]=> string(7) "Vanuatu" [187]=> string(12) "Vatican City" [188]=> string(9) "Venezuela" [189]=> string(7) "Vietnam" [190]=> string(5) "Yemen" [191]=> string(6) "Zambia" [192]=> string(8) "Zimbabwe" } ["language"]=> array(7) { [1]=> string(7) "English" [2]=> string(14) "Русский" [3]=> string(8) "Español" [4]=> string(14) "العربية" [5]=> string(8) "Francais" [6]=> string(9) "日本话" [7]=> string(6) "中文" } ["sendto"]=> array(2) { [1]=> string(13) "IB Department" [2]=> string(16) "Customer Service" } ["videoconference"]=> array(4) { [1]=> string(18) "Introducing Broker" [2]=> string(11) "White Label" [3]=> string(15) "Senior Partners" [4]=> string(16) "Franchise Scheme" } ["subject"]=> array(6) { [1]=> string(15) "Technical Issue" [2]=> string(14) "Platform Issue" [3]=> string(11) "Trade Issue" [4]=> string(13) "Deposit Issue" [5]=> string(14) "Withdraw Issue" [6]=> string(5) "Other" } ["data"]=> NULL ["needsmscode"]=> bool(false) }